Addon Domain Problems, Not Working With Www

During the last month, I've added two addon domains to my account. This is the setup:

1. mg-forum.net points to mgforum.cpserbia.net (cpserbia.net is my default domain)
2. the-brits.net points to the-brits.cpserbia.net

On my computer, I have no problem accessing both the www and non-www versions of these two domains. However, when I was installing the first one, m^e pointed out that he couldn't access the www version. Since I could, I just ignored the problem, but it seems that it is more serious than I thought.

When I try adding a Google Sitemap for The Brits web site, it does get accepted, but reports a HTTP error. I get "http://forums.xisto.com/no_longer_exists/ - Domain name not found". That means that even Google can't access All the entries in the sitemap include the www prefix. Does anyone know why this is happening?

By the way, I've seen something similar to this, except it is the other way around. For example, https://www.google.co.yu/ works, whereas google.co.yu doesn't. I guess it's the same thing, since https://www.google.co.yu/ is actually https://www.google.de/?hl=sr&gws_rd=cr,ssl&ei=7xsEVbyYOqKqywPl0YGgCQ. However, neither the www nor the non-www work at the moment, but I guess it's a temporary bug, since I remember the issue very well.

i can access both.. no problems.. the domain with www and the one without www.. and the subdomain version..--There are host / dns service that requires you to also set the http://www.domain.com/ to where domain.com points.. basically they are two different URL and you can have two versions of your site by exploiting this.. you can server a different http://www.domain.com/ from the default domain.com view..most webhost and admin control services just points the www subpart to where the non www domain points too.. i know my post is crappy.. i am writing this halp awake and half asleep..

I though that, too, but there seems to be a problem. cPanel won't allow me to add both the-brits.net and http://forums.xisto.com/no_longer_exists/. Anyway, in the AddOn domains part in cPanel, it says that it is not necessary to input the www prefix! Is that misleading, I ask you?

I though that, too, but there seems to be a problem. cPanel won't allow me to add both the-brits.net and http://forums.xisto.com/no_longer_exists/. Anyway, in the AddOn domains part in cPanel, it says that it is not necessary to input the www prefix! Is that misleading, I ask you?

 

well i mean.. you need to do that www. thing from the domain control panel if that allows you.. i dont have any idea if Xisto fully overrides the domain settings for subdomain mask but i was sure.. that most host do not override..

 

I use to have 7 domains that i maintain ang control and i encountered that problem for 2 of them.. when i mapped the www sub domain to the main folder that the domain must show.. all gets fixed..

 

I cannot give full and exact advice here since I have no domain hosted in asta..

 

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as far as the resolve thing.. i can view your site without errors.. i guess that the problem is in the other DNS somewhere around the world.. this issue is only relevant to non defined www. subdomains..

 

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i think you need to check some extra settings here http://www.gold-domain.com/ for your domain about the www subdomain.. you ned to redirect that to where the main domain points.. or just point it back to the main domain..

 

by the way.. is this your real name? Nenad Bozidarevic

Edited August 15, 2006 by vhortex (see edit history)

Yes, that is my real name

 

As for extra settings, there is nothing neither at Gold Domain nor HB Domain (where The Brits domain is registered.

 

when i mapped the www sub domain to the main folder that the domain must show.. all gets fixed..

What do you mean by this? I can't say that I understood you completely.

 

Anyhow, when I try adding www.the-brits.net as an addon domain, this is what I get:

 

[a fatal error or timeout occurred while processing this directive]The subdomain, the-brits.cpserbia.net has been added.

the-brits.net is already configured.

 

 

Sorry, the subdomain the-brits cannot be removed because it is linked to the addon domain the-brits.net. You must first remove the addon domain.

 

http://forums.xisto.com/no_longer_exists/ could not be setup. The subdomain the-brits.cpserbia.net was not setup either.

Bugger..

Anyhow, when I try adding www.the-brits.net as an addon domain, this is what I get:

Bugger..

 

well that is because www.the-brits.net is not a domain but rather a subdomain of the-brits.net

 

when you have a DNS control over a domain.. you can specify sub domains.. i mean you can create sub domains and it will ask you where that subdomain is located.

 

you are either prompt for the following..

 

1. the folder and host where that domain must jump into after being called.. in paid hosting this is the subfolder in the host package for those using cPanel..

 

example: sub1.domain.com --> http://forums.xisto.com/no_longer_exists/ [this is mapping]

 

2. the nameservers for the subdomain if you have more than one host for your domain.. i typically uses two.. one linux [my main paid server] and the other a free windows host.. made my domain appear to be hosted on dual OS system.. this will be available only if you have full domain control and a DNS database from your domain registrar..

 

Godaddy.com used to have this feature on advance domain panel [paid service]

 

3. the URL of the page where the subdomain will jump [redirection only]... this is for the non full control domains. the subdomain will just jump to the new location and the addressbar will show the real location where you are.. putting http://forums.xisto.com/index.php? for masked subdomain sub2.domain.com will bring you automatically to http://forums.xisto.com/index.php? when you access the subdomain and the Xisto address will be the one appearing in the address bar..

 

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One thing to think about this one is that.. if Xisto was setup to take over the DNS settings of your domain.. some of the settings you made for your domain wont take effect since Xisto will overwrite them..

 

and not all host offer DNS settings..

I though that, too, but there seems to be a problem. cPanel won't allow me to add both the-brits.net and http://forums.xisto.com/no_longer_exists/.'>http://forums.xisto.com/no_longer_exists/. Anyway, in the AddOn domains part in cPanel, it says that it is not necessary to input the www prefix! Is that misleading, I ask you?

 

Time for an internet and Cpanel DNS lesson!

 

A domain name is just Xisto.com. No www or anything like that. I don't feel the need to go further in depth on this topic so I'll move to how CPanel will add an addon domain and subdomain to an account.

 

When you addon a domain, for example we'll use asta-rocks.com, all you're telling Cpanel to do is to update BIND to point asta-rocks.com to Xisto.com. Works just like adding a primary domain to your hosting account. Now, what CPanel also does is tell BIND to add the subdomain http://forums.xisto.com/no_longer_exists/ and asta-rocks.com to the DNS record. CPanel does this automatically. If you had access to the DNS record, or used a 3rd party free DNS host, you could modify this record up all you wanted. Instead of www, you could have ww, wwww, wwwwww, www1, www2, or whatever you want all point to the default location of asta-rocks.com. This would mean, ww.asta-rocks.com, w http://forums.xisto.com/no_longer_exists/, and so on, would all point to the main location of asta-rocks.com.

 

Just like if you create a subdomain on your hosting account, by default, CPanel also adds a www DNS record for that subdomain. So, forums.asta-rocks.com could also be accessible via http://forums.xisto.com/no_longer_exists/ because CPanel adds a www subdomain to the subdomain.

 

If you want me to clear any of that up for you, please let me know and I'll gladly do so.

 

[N]F

it seems that the main domain for your host is CPSERBIA.NETsince this is the one pointing to Xisto and have subdomains pointing to the domain names that you have registered. DNS configuration is sometimes a nigthmare when DNS information you have created did not properly propagated around the worlds DNS servers. Normally, for main accounts and for default setting of the CPanel.. there will be a sticky bind just like the nigthfox said.. this is called sticky is that whenever the DNS servers encountered this special subdomains.. it will call the main DNS server and you will be redirected to the default location of your account..I never have any idea how Xisto implements this but i was not very familiar with CPanel hosting my DNS records.. I go down and dirty always to the DNS control records and turn off the other DNS support of the host.This gives me flexibility but the changes I do to the domain takes a full 2 days to fully propagate around the world.. like adding a new subdomain will take 1 day to 2 days of waiting.. while if i use the host CPanel and DNS settings.. this will only take a few minutes..

well that is because http://forums.xisto.com/no_longer_exists/ is not a domain but rather a subdomain of the-brits.net

If it is a subdomain, I should be able to add it through cPanel, since it is possible to add subdomains to addon and parked domain names. Of course, that isn't possible - I get this message:

"Sorry, www cannot be used in subdomains. However it is implicitly added to all newly created subdomains."

According to this, and all the things you said, it should work without problems. Sincerely, I don't care about people not being able to access my web site, it's Google that's worrying me. What do you think, should I wait for a bit more and see whether that solves the problem.

As for advanced control at my registar, I probably have something additional at GoDaddy (cpserbia.net), but there is nothing at gold-domain.com (mg-forum.net) or hbdomains.com (the-brits.net).

As for advanced control at my registar, I probably have something additional at GoDaddy (cpserbia.net), but there is nothing at gold-domain.com (mg-forum.net) or hbdomains.com (the-brits.net).

 

Actually..

 

the thing that needs you to worry about is with the DNS propagation.. I believe that there is no problem with the cPanel since i can see the site with the www part.. the extra function was just to force the www part to resolve to the default location..

 

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on my region of DNS server farm.. all was copied well.. and I can do see that your domain with www part resolves..

 

On the part that you cannot add www in cPanel, the only explanation is that the cPanel have reserved the www subdomain as a reserve subdomain.. other than people have the intention to always add www at the first part of the URL's and the browsers appending the www string when you press CTRL+Enter, it differs none from the standard subdomain..

 

as nigthfox said.. the www part can be anything.. on my side.. i use the ww1 as default and ww2 to connect to the other server..

 

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I am using hide IP platinum.. when i checked your site using proxies.. I found out that I cannot open your site using jordan IP.. either that my connection is slow between jordan proxy or the proxy have a hard time opening your site..

 

The error is DNS malformation did not resolve.. this can be critical thing..

There was also a proxy that I have access that cannot open your site with www appended on it..

 

But I was proud to say to you that your site loads up fast and steady in 27 other proxies I have.. those are located scattered all over the world.

 

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I dont know how to make the DNS servers reload your domain data again..

when we change info on domains.. the global DNS servers send information and inventories on the domain records and will copy each others data. somehow something goes wrong here in the copying.. [i am not sure]

I dont know how to make the DNS servers reload your domain data again..

when we change info on domains.. the global DNS servers send information and inventories on the domain records and will copy each others data. somehow something goes wrong here in the copying.. [i am not sure]

Maybe this can be solved by re-adding the domain name and forcing the global DNS servers to send that data again?

Maybe this can be solved by re-adding the domain name and forcing the global DNS servers to send that data again?

No idea if that will work.. some DNS server retains a cache system.
And the only solution I can think off is to point those domains somewhere else for about 3 days then point them back to the correct location.. hopefully, after 5 days the domain DNS record must be refreshed from the global DNS servers.

Maybe you need to ask someone here more experienced with that stuff..

No thanks, I'd rather not remove the domain name, even it's for 5 days. I already have a fair influx of visitors, and that would leave a bad impression. I guess I'll wait for:1. A few days to see if it gets better2. Someone with more experience

No thanks, I'd rather not remove the domain name, even it's for 5 days. I already have a fair influx of visitors, and that would leave a bad impression. I guess I'll wait for:
1. A few days to see if it gets better
2. Someone with more experience

yeah.. much better that you wait..
sometimes the DNS server will refresh itself and correct itself..

you only need to wait for someone under your same block to modify his/her DNS settings..
anyway.. the faillures is on some regions only.. so most surfers will see that domain..